United Nations High Commissioner for Refugees (UNHCR) Mar 2015
InterWorks facilitated a Workshop on Emergency Management (WEM) for UNHCR in Neuhausen, Germany from 18-27 March 2015, hosted by the the Bundesanstalt Technisches Hilfswerk (THW).
Overall coordination and planning for the event was done by the UNHCR Global Learning Centre (GLC) supported in particular by ECMS for core content, and other UNHCR content experts from different Divisions and Units of UNHCR relating to their own areas of expertise.
The intensive and demanding course prepared 39 participants for emergency deployment focusing on three areas of emergency management: managing yourself, managing relationships, and managing your operational role through all phases of the deployment. The course was interactive and work-oriented, and employed a variety of methodologies, including simulation exercises, presentations and case study, as well as group and plenary discussions. The agenda included sessions on team-building, operations planning, financial and administrative systems, operational partnerships, communication and negotiation skills, security, coordination and information-sharing, telecommunications, and humanitarian protection.
Astoundingly good training. Best training program I have ever encountered, by far. Really appreciated all the preparation and the expertise that went into the 10-day exercise.
– Workshop participant
