United Nations High Commissioner for Refugees (UNHCR) Sep 2015
InterWorks co-facilitated a Workshop on Emergency Management (WEM) for UNHCR in Revinge, Sweden from 23 September – 2 October 2015, hosted by the Swedish Civil Contingencies Agency (MSB). Overall coordination and planning for the event was done by the UNHCR Global Learning Centre (GLC) supported in particular by ECMS for core content, and other UNHCR content experts from different Divisions and Units of UNHCR relating to their own areas of expertise. InterWorks prepared the workshop materials in concert with UNHCR’s Global Learning Centre. The field simulation was coordinated by the GLC with support from the UNHCR and InterWorks scenario experts.
The intensive and demanding course prepared 40 participants for emergency deployment focusing on three areas of emergency management: managing yourself, managing relationships, and managing your operational role through all phases of the deployment. The course was interactive and work-oriented, and employed a variety of methodologies, including simulation exercises, presentations and case study, as well as group and plenary discussions. The agenda included sessions on team-building, operations planning, financial and administrative systems, operational partnerships, communication and negotiation skills, security, coordination and information-sharing, telecommunications, and humanitarian protection.
Exhaustive, mixed blend of field experience and very knowledgeable and flexible facilitators. The training was very useful, helpful in our career and above all well planned.
– Workshop participant
